中金公司Customer Service

企业直聘
发布时间:2022-01-12 招聘类型:社会招聘 来源:中金公司 岗位热度:7
公司/部门:WM 工作地点:香港

工作职责:

? Handle client’s requests in professional manners, including and not limited to account opening, order placing, and enquiries handling;
? Participate in the standardization of customer service systems and assist in building intelligence client service solutions;
? Assist Operation Team in daily business operations and activities in terms of coordination, organization and communication with other departments;
? Assist in design and implement operational procedures complied with internal guidelines and relevant regulatory requirements;
? Participate in Client onboarding issues and UAT on system enhancements;
? Handle Ad-hoc tasks as required.

任职资格:

? Degree holder or above in Business or related discipline;
? Qualified to be registered as a licensed person type 1 under SFC in dealing securities is an advantage;
? Good communication and interpersonal skills;
? Patient and responsible, able to multi-tasking;
? Good command of English and Chinese, fluency in Putonghua is preferred;
? Proficient in MS Office; VBA, Python is an advantage.

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